Privacy Policy
Last updated: July 7, 2026
AIO Agency ("AIO", "we", "us", or "our") operates the website aioagency.ai. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you submit a contact form or engage with our advisor
- Project details and business information you share with us
- Communication preferences and correspondence
We also automatically collect certain information when you visit our website:
- Device information (browser type, operating system)
- Usage and interaction data via Google Analytics and Microsoft Clarity session recordings - collected only after you accept cookies (pages visited, time on site, clicks)
- IP address and approximate location
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and prepare tailored proposals
- Deliver and improve our services
- Send you relevant updates about our services (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
Providing personal information is voluntary and is not required by law. Without contact details we simply cannot reply to your inquiry.
3. Data Sharing
We do not sell your personal data. We may share your information with:
- Hosting & infrastructure: Netlify (website hosting and the lead-capture queue)
- CRM & lead management: Notion (where your inquiry and project details are stored so we can follow up)
- Internal notifications to the founder: Telegram and WhatsApp
- Email delivery: Resend (to send you a confirmation of your inquiry)
- Analytics - only after you accept cookies: Google Analytics and Microsoft Clarity (session analytics; Clarity may sync an identifier with Microsoft Bing)
- Advertising measurement and remarketing - only after you accept cookies: Google Ads (conversion tracking and remarketing audiences) and Meta Platforms (Facebook Pixel). These set the _gcl_au and _fbp cookies respectively
- Automation tools used for lead processing (e.g. Make.com), including data submitted through our website advisor (chatbot): company name, goals, timeline, and contact information
- AI providers that power the website advisor: text answers are generated by Anthropic (Claude API), and voice answers via a third-party speech provider (ElevenLabs). Voice input is converted to text by your browser's built-in speech recognition. Advisor conversations (text and voice transcripts) are logged and retained for service quality and lead handling
- Legal authorities when required by law
- Some of these providers store data on servers outside Israel; by using the site you consent to such transfer for the purposes described here.
4. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through the banner displayed on your first visit. We use Google Analytics to understand website traffic patterns.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time
We answer access, correction and deletion requests within 30 days.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Concretely: inquiry details stay in our CRM while the inquiry or engagement is active and for a reasonable follow-up period afterwards; temporary copies in the website's lead queue are deleted within 7 days (delivered) or 30 days (spam, throttled or invalid submissions); advisor conversation transcripts are deleted after 90 days.
8. Contact Us
For any questions about this Privacy Policy or to exercise your rights, contact us at:
AIO Agency
Email: contact@aioagency.ai
Phone: +972 54-936-2344
Tel Aviv, Israel